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Level-1 (30 days/ 1 month) : Beginner level training

   Level-2 (60 days/ 2 month) : Intermediate level training

   Level-3 (120 days/ 3 month) : Advance level training

   Level-4 (180 days/ 6 month) : Expert level training

   Level-5 ( 365 days/ 12 months) : Job + Experience oriented training



 Training Syllabus & Parameters



  1. General QA training:

  • Introduction to quality assurance principles and concepts

  • Laboratory accreditation requirements and standards

  • Compliance with regulatory requirements

  • Document control and management

  • Internal auditing

  1. Technical training:

  • Sampling techniques and procedures

  • Chemical and physical testing methods

  • Calibration and maintenance of laboratory equipment

  • Method validation and verification

  • Data analysis and interpretation

  1. Safety training:

  • Chemical and biological hazards

  • Laboratory safety procedures

  • Personal protective equipment (PPE) selection and use

  • Emergency response procedures

  • Communication and customer service training:

  • Effective communication skills

  • Interpreting and reporting test results

  • Dealing with customer complaints and queries

  • Client relationship management

  1. Continuing education and professional development:

  • Attending conferences and workshops

  • Reading scientific literature and staying up-to-date with industry developments

  • Participating in proficiency testing and inter-laboratory comparison programs

  • Pursuing relevant certifications and credentials.

  1. Implementations of QA

 

  • Developing and implementing quality policies and procedures to ensure consistent quality across all aspects of the organization.

  • Establishing and maintaining a quality management system (QMS) that complies with relevant regulations and standards.

  • Conducting internal audits of the organization’s processes and procedures to identify areas for improvement.

  • Conducting external audits of suppliers and contractors to ensure that their products and services meet the required quality standards.

  • Conducting risk assessments to identify potential quality issues and implementing appropriate preventive and corrective actions.

  • Developing and implementing training programs for employees to ensure they are aware of and understand the organization’s quality policies and procedures.

  • Monitoring and analyzing quality metrics and performance indicators to identify trends and areas for improvement.

  • Investigating customer complaints and quality issues and implementing appropriate corrective actions.

  • Reviewing and approving documents related to product development, including design and validation plans, protocols, and reports.

  • Participating in regulatory inspections and audits, and ensuring the organization complies with applicable regulations and standards.

  • Conducting periodic reviews of the QMS to ensure it remains effective and compliant with applicable regulations and standards.